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FREQUENTLY ASKED QUESTIONS

How does a wheel get bent, cracked, or scratched?

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  • Potholes, some reflectors, debris in the road, curbs, accidents. Many things cause a bent, cracked, or scratched wheel. If you feel vibration while driving, there is a chance it could be from a bent or cracked wheel.

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02

Do I need an appointment? 

 

  • Most repairs take several business days. Appointments are necessary when you are planning to leave your car with us during the repairs process, this insures we have plenty of space in our shop to keep your vehicle safe.



03

Why does it take several days at most for repairs?

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  • When you bring your wheel to us it goes in line with the rest of the wheels we have in the shop. Meaning the repair time frame on your wheel depends on the workload. Some wheels may be done same day, and some may not be ready for a several days. Wheels that need more than one service done may take longer due to the amount of damage. WE ALWAYS CALL WHEN THE SERVICE IS COMPLETED.

04

Can I have my wheel repaired faster?

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  • We do sometimes offer a rush service – which means your wheel would be ready within 48 hours of dropping it off. There is a $65 extra charge per wheel (STRAIGHTEN WHEELS ONLY).

05

How much does it cost?

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  • MOST repair costs between $150-$300 per wheel. It all depends on size and damage. Typically, the repair cost is still less than a new wheel depending on style, size, and age. Factory and aftermarket wheels can anywhere from $100 to $1000 per wheel and are not always available for replacement.  

 

06

Why don't you spot repair?

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  • It’s a more professional look to paint the whole face of the wheel. When you spot paint a wheel you are more than likely going to notice where it was repaired.

07

Why don't you paint the inside barrel of the wheel? 

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  • Painting the inside of the barrel is not included in normal repair cost, unless specifically asked, we do not do the barrels. If requested, we will refinish the inside barrels for an additional $50 per barrel.

08

What is your guarantee?

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  • We guarantee that your wheel is straight and true when it leaves the shop. The wheel can be re-bent and cracked just as it was before, in the same way it was damaged before, by hitting something. If you do have any problems with your wheel after leaving our shop, please feel free to call us and we will re-check it. We do before & after print outs on wheels showing the roundness of your wheel when it was dropped off and when service is done. Paint has 90-day warranty on PAINT DEFECTS ONLY (see warranty details.)

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Warranty

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We offer a 90-day warranty on all workmanship and paint defects.

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The warranty does not cover corrosion
due to chemicals, improper cleaning or
maintenance, climatic conditions,
neglect or wheels damaged in transit,
or damage as a result of improper tire
mounting, improper installation,
accident, alteration, or loading beyond
rated capacity.
We will, at our discretion, repair or
replace any product determined to be
defective without charge to the
customer. This warranty does not
include cost of installation, labor or
freight.
The warranty is provided only to the
original consumer purchaser and
represents the sole and exclusive
remedy of the owner.

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